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Small Business Answering Service

We handle the calls so you can focus on your business

Small Business Call Center Operators

Are you a small business with big plans?  We've been there.  Here at InTouch, we started our business in a one car garage converted into a home office. Since then, we've progressed into a highly technological advanced answering service dedicated to fit your company needs.  We've been down the road you're on, and we know the struggles and opportunities that come with running a small business.

Your Virtual, Scalable Office

We will work hand in hand with your small firm or company to provide you with the professionalism and friendly support you need to grow. One of the first benefits you'll notice after partnering with InTouch is the ability to immediately scale your business—virtually—giving customers a professional receptionist available any time.  Our operators are trained to pose as virtual secretaries, even if you don't have a main office.

Let us free up your time by screening your calls, seamlessly sorting the irrelevant calls while providing stellar service to your customers and prospects.  Our operators follow your instructions for handling customers, and we can work with you to establish a workflow that makes the most sense, while ensuring that urgent inquiries and opportunities can reach you directly.

As a small business owner, do you find that your time is taken up by activities that don't necessarily contribute to the growth of your business?  Are you looking for a way to scale your business in an affordable way, while providing great customer service and freeing up your time?   At InTouch, we've been in your shoes, and we understand your needs.   Call us today, and let's discuss how our services can best complement your business.

Below are just some of the services we offer:

  • Specialized in small business needs
  • 24/7 live operators
  • Receptionist service
  • Appointment scheduling
  • Call relay & patching
  • Customized message delivery
  • Emergency contact service
  • Call screening
  • Personalized greetings
  • Toll free numbers
  • Web on-call updates

24/7 Support — Quality Service Since 1995 — HIPAA Compliant

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