Medical Answering Service
Call center services for hospitals, doctors and other health professionals
Medical Call Center Operators
InTouch Call Center provides after-hour support to various medical offices for clients with extenuating problems that can't wait another day. As a HIPAA-compliant facility, we pride ourselves on being efficient, professional, and an asset when it comes to getting your patients the care they deserve.
Our operators work around the clock, including weekends, so that when you're out of office or your office is closed, patients are still able to leave messages or contact their physicians in the event of an urgent situation.
With our specialized team handling tasks like patient appointment scheduling and reminders to help reduce no-shows, InTouch can improve your office's efficiency and reduce your operational overhead.
We're a HIPAA-compliant answering service, ensuring that our staff is trained to deal with sensitive medical information according to strict protocol. Our medical answering service is active 24 hours a day, to handle any needs that might arise, any hour of the day.
Whether you have a small operation or many locations, we have the resources to handle your calls and give an incredible experience to your clients. Contact us today to learn more about how to sign up with a medical call center with services tailored for your business.
Below are just some of the services we offer:
- Specialized in the medical field
- 24/7 live operators
- Receptionist service
- Appointment scheduling
- Call relay & patching
- Customized message delivery
- Emergency contact service
- Call screening
- Personalized greetings
- Toll free numbers
- Web on-call updates
24/7 Support — Quality Service Since 1995 — HIPAA Compliant