Hospice Answering Service
Fast, compassionate call center answering service for hospice providers
Hospice Call Center Operators
At InTouch Call Center, we have a long history serving the medical space and a special concentration in the home care and hospice provider space. We understand that when you select answering service provider for your business, you need a reliable partner who you can count on to treat your clients with compassion and to serve them with care. Our answering center agents are trained to understand how to deal with common hospice and home care inquiries, and can connect them with one of your staff members per the instructions you provide. Our Emergency Contact Service also provides a protocol to follow once first responders enter a situation.
Unlike generalized answering services, we know the terminology used in hospice care and have an understanding of the needs of your patients, as well as likely questions. Maintain a constant link with your clients by providing compassionate care over the phone at all hours of the day.
We're a HIPAA-compliant answering service, ensuring that our staff is trained to deal with sensitive medical information according to strict protocol. Our home and hospice answering service is active 24 hours a day, to handle any needs that might arise, any hour of the day.
Whether you have a small operation or many locations, we have the resources to handle your calls and give an incredible experience to your clients. Contact us today to learn more about how to sign up with a hospice answering service tailored for your business.
Below are just some of the services we offer:
- Specialized in hospice requirements
- 24/7 live operators
- Receptionist service
- Appointment scheduling
- Call relay & patching
- Customized message delivery
- Emergency contact service
- Call screening
- Personalized greetings
- Toll free numbers
- Web on-call updates
24/7 Support — Quality Service Since 1995 — HIPAA Compliant